Integrate Klaus with your Slack account and make customer service feedback a part of your daily communications. Klaus will send the following information to your team members:

  • ticket review ratings they received;

  • comments they received.

To set up Slack integration:

  • Click on the settings icon in the bottom left corner to open the settings page.

  • Navigate to your Notifications 

  • Click Add to Slack to set up your integration.

       The Slack authorization page opens.

  • Click Authorize to add Klaus-bot to your Slack account. 

That's it, Klaus-bot is added your Slack account. Your team members will now receive notifications about the ratings and comments they've received in conversation reviews. 

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