When leaving reviews in Klaus, you are able to add your own custom hashtags to comments. This allows you to find conversations with specific tags at a later date and report on them in the dashboard.
To add tags:
Go to Users and Workspaces
Choose a workspace
Click on Hashtags
On this page, you can add new hashtags, restrict your team members from creating new hashtags and see how often each hashtag is used.
Please note, the hashtag has to be used on a conversation in order for the filter to be able to display it.