When leaving reviews in Klaus, you are able to add your own custom hashtags to comments. This allows you to find tickets with specific tags at a later date and report on them in the dashboard.

To add tags:

  • Go to Settings>Users and Workspaces
  • Choose a workspace
  • Click on Hashtags

In this page, you can add new hashtags, restrict your team members from creating new hashtags and see how often each hashtag is used.

Did this answer your question?