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Connecting your help desk to Workspaces
Connecting your help desk to Workspaces

How to add connections to workspaces

Chris Jewitt avatar
Written by Chris Jewitt
Updated over a week ago

Role: Admin, Account Manager, (Workspace) Manager

In some cases, you may have different instances of a help desk for different Workspaces.

How do I add a help desk connection to a specific Workspace?

When connecting your help desk in Account Settings > Connections, you can go to Advanced Security settings and uncheck this box.

You can then go to the Workspace(s) you wish to connect the help desk to, go to Connections and then choose which help desk connection you want for that Workspace:

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