Dashboard calculations: what do the cards mean?

A.k.a “Where do these numbers come from?”

V

Written by Valentina Thörner
Updated over a week ago

Rating Scale

Written by Chris Jewitt
Updated over a week ago

Set up your Klaus account

Written by Kaire Lusti
Updated over a week ago

Deleting the help desk connection

Written by Daniel Figueiredo
Updated over a week ago

Connecting Live Chat

Written by Chris Jewitt
Updated over a week ago

Connect with Aircall

Written by Kair Kasper
Updated over a week ago

Browser Extension

Written by Andreas Virkus
Updated over a week ago

Add Slack integration

Written by Daniel Figueiredo
Updated over a week ago

Roles and permissions

Written by Medea
Updated this week

Add members to your account

Written by Daniel Figueiredo
Updated this week

Managing Workspaces

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Written by Valentina Thörner
Updated over a week ago

Managing Account Settings

Written by Daniel Figueiredo
Updated over a week ago

Calibration: How to ensure your reviewers are doing the right thing, consistently

Written by Merily Leis
Updated over a week ago

Add and edit rating categories

Written by Martin
Updated over a week ago

Dashboard - Indicator Cards

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Written by Valentina Thörner
Updated over a week ago

Using Filters

Written by Daniel Figueiredo
Updated over a week ago

Advanced security settings for help desk connections

Written by Joonathan Mägi
Updated over a week ago

Understanding Dashboard Filters

Written by Chris Jewitt
Updated over a week ago

Ticket scores

Written by Medea
Updated over a week ago

Getting started for agents

Written by Daniel Figueiredo
Updated over a week ago

Filter tickets

Written by Daniel Figueiredo
Updated over a week ago

Setting up the Browser Extension

Written by Andreas Virkus
Updated over a week ago