Klaus

When and why should you divide your team into Workspaces?

Setting up Workspaces

How to save time using keyboard shortcuts

Learn to build custom Slack, email and other notifications when a critical category fails

Get notified via email or Slack on help desk events, such as bad rating on a conversation, and start reviewing in Klaus in just a click.

Some things to consider when creating your Rating Categories

Use a bookmarklet in your browser or your help desk to open a conversation directly on Klaus

Learn how to make most of your Klaus account

Find answers and get help from Intercom Support and Community Experts

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