Klaus Pro Tips
Learn how to make most of your Klaus account
7 articles
Written by Martin, Chris Jewitt and Daniel Figueiredo
Setting up Workspaces
When and why should you divide your team into Workspaces?Written by Martin. Updated over a week ago
Keyboard Shortcuts
How to save time using keyboard shortcutsWritten by Chris Jewitt. Updated over a week ago
Critical category notifications with Zapier
Learn to build custom Slack, email and other notifications when a critical category failsWritten by Daniel Figueiredo. Updated over a week ago
Set up a notification to review conversations based on help desk events
Get notified via email or Slack on help desk events, such as bad rating on a conversation, and start reviewing in Klaus in just a click.Written by Daniel Figueiredo. Updated over a week ago
Rating Categories Tips
Some things to consider when creating your Rating CategoriesWritten by Chris Jewitt. Updated over a week ago
Possible Review Processes
Who should review and how?Written by Daniel Figueiredo. Updated over a week ago
Link to Klaus from your help desk
Use a bookmarklet in your browser or your help desk to open a conversation directly on KlausWritten by Daniel Figueiredo. Updated over a week ago