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FAQs
Questions? You are in the right place
Some users unable to access correct data
Why is my Survey Dashboard different than my help desk's report?
Can Scorecards be copied to other Workspaces?
Where can I find my saved drafts of reviews?
How can I reconnect my Help Desk?
How can I contact Klaus?
How can I start a subscription?
How does the subscription work?
Where can I find the invoices for Klaus?
Which integrations does Klaus support?
How can I change language in Klaus?
Which timezone is used in Klaus?
How can I delete my help desk connection?
What are the benefits of each Rating Scale?
What happens when I change a rating scale?
I can't access my account, what to do?
How do you handle third party data? GDPR?
Can I use templates for reviews?