FAQs

Questions? You are in the right place

+2

12 articles in this collection
Written by Chris Jewitt, Daniel Figueiredo, Medea and 2 others

What happens to past data if I change the Rating Scale?

Written by Chris Jewitt
Updated over a week ago

What are the benefits of each Rating Scale?

Written by Chris Jewitt
Updated over a week ago

Connecting vs. Inviting Users

What is the difference?

Written by Chris Jewitt
Updated over a week ago

How can I contact Klaus?

Written by Chris Jewitt
Updated this week

How can I delete my help desk connection

Written by Lílian Ertel Silva
Updated over a week ago

What's the difference between yearly and monthly billing?

Written by Daniel Figueiredo
Updated over a week ago

How can I start a subscription?

Written by Medea
Updated over a week ago

Where can I find the invoices for Klaus?

Written by Daniel Figueiredo
Updated over a week ago

What happens when I change a rating scale?

The rating scale is normally decided when you start using Klaus. Here's what happens if you decide to change rating scale later on.

Written by Medea
Updated over a week ago

How do you handle third party data? GDPR?

Written by Daniel Figueiredo
Updated over a week ago

I'm having trouble accessing my account, what to do?

Written by Daniel Figueiredo
Updated over a week ago

Which integrations does Klaus support?

Written by Diogo Costa
Updated over a week ago