Go to Klaus
Go to Klaus
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Professional Features
Professional Features
Find out how you can use our features to bring your QA process to a new level
By Chris and 2 others
3 authors
14 articles
Creating Multiple Scorecards
Assignments
Calibration
Comment size and Predicted CSAT drivers
How to dispute a review
Root Causes
Tracking review time
Filtering
Conversation Insights View
The Sentiment Filter
Spotlight
Coaching
Pins for Coaching
Coaching Sessions
Quizzes
Browser Extension
Setting up and using the Browser Extension